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Website feedback tools for agencies

Seven tools an agency can use to collect client feedback on a website: what each costs, where your own branding and your own domain come in, and who it suits. ClickNote is ours, and it is one of the seven, described the same way as the rest.

What is said about the other tools is from each vendor’s public pricing page, checked November 2026. They may have changed since, so check their page before you decide.

In alphabetical order

The seven tools

BugHerd

Entry plan: Standard, $50 a month
Branding: From $150 a month
Own domain: Not listed on the pricing page

BugHerd suits a small team that looks after a lot of sites. Its Standard plan is $50 a month for 5 members with unlimited projects, Studio is $80 for 10 members and Premium is $150 for 25. Standard lists integrations with Trello, Slack and GitHub, and Premium adds Jira, Asana and Linear. Custom branding is on Premium, and its pricing page does not list a custom domain.

ClickNote next to BugHerd. Source: bugherd.com/pricing.

ClickNote

Entry plan: Starter, $19 a month
Branding: From $19 a month
Own domain: From $59 a month

ClickNote is ours. It suits a web agency that wants the review to carry its own name: your name and logo are on the widget and the emails on every plan, and your own domain is included from Agency at $59 a month. Starter is $19 a month for 3 team seats and 10 active projects. Reviewers are free and unlimited, and they need no account. Each note carries the CSS selector, a screenshot and the device, and every plan has an MCP endpoint for AI coding agents. It sends notifications to Slack, Microsoft Teams, Discord and Google Chat on every plan, and its Agency and Scale plans have an outgoing webhook. It has no free plan, no built-in integration with Jira, Asana, Trello or Linear, no browser extension and no video or session recording.

What each ClickNote plan includes

Feedbucket

Entry plan: Pro, $49 a month
Branding: From $89 a month
Own domain: Not listed on the pricing page

Feedbucket suits an agency that already runs its work in a project tool and wants feedback to land there. Every plan lists integrations with Jira, Asana, Trello, Slack, Linear and others, and no plan limits projects. Pro is $49 a month for 2 team members and Business is $89 for 25. Your own logo and widget colours come in on Business, and its pricing page does not list a custom domain. Clients use the widget without an account.

ClickNote next to Feedbucket. Source: feedbucket.app/pricing.

Marker.io

Entry plan: Starter, $59 a month
Branding: From $199 a month
Own domain: Not listed on the pricing page

Marker.io suits a team that wants each report sent on to its issue tracker, and its pages scanned as well as reviewed. Starter is $59 a month for 3 team members and up to 10 projects, and lists integrations with Trello, Asana, ClickUp, GitHub, GitLab, Linear and Notion. Team is $199 for 15 members and up to 50 projects, and adds Jira, session replay and custom branding of the widget. Every plan includes automatic scans of 10 pages. An Agency plan at $129 a month, with 15 team members and 50 active client projects, is open to eligible agencies by application. Clients send feedback without an account, and the pricing page does not list a custom domain.

ClickNote next to Marker.io. Source: marker.io/pricing.

MarkUp.io

Entry plan: Pro, $79 a month
Branding: From $499 a month
Own domain: From $499 a month

MarkUp.io suits a team that reviews files as well as websites and does not want to count seats. Every plan includes unlimited users, and plans are sized by a monthly allowance of MarkUps: Pro starts at $79 a month for 50. Its pricing page says it supports websites and all file types. Branding and a vanity domain are on Business, which starts at $499 a month.

ClickNote next to MarkUp.io. Source: markup.io/pricing.

Pastel

Entry plan: Pro, $35 a month. Also a free plan
Branding: Not listed on the pricing page
Own domain: Not listed on the pricing page

Pastel suits a freelancer or a small studio that wants to start for nothing. There is a free plan for 1 user with 1 canvas, its pricing page says no setup is needed, and anyone can comment without an account. Pro is $35 a month for 2 users and 3 canvases, where a canvas holds one whole website. Team is $119, starts at 5 users with unlimited canvases, and adds integrations with tools such as Trello, Asana and Jira. Its pricing page does not list custom branding or a custom domain.

ClickNote next to Pastel. Source: usepastel.com/plans.

Userback

Entry plan: Team, $49 a month. Also a free plan
Branding: From $119 a month
Own domain: Custom workspace domain on every plan, the free plan included

Userback suits a product team that wants feedback from the people using its app or website. Its plans list user surveys, session replays and a feature portal next to the feedback widget. There is a free plan with 2 seats and 2 sites, where feedback stays viewable for 7 days. Team is $49 a month for 5 seats and 5 sites, and Business is $119 for 15 seats and 25 sites, with custom branding from Business. A custom workspace domain is listed on every plan.

ClickNote next to Userback. Source: userback.io/pricing.

Prices in US dollars per month, on monthly billing. “Branding” and “Own domain” give the price of the cheapest plan that vendor’s pricing page lists them on.

Choosing

What to check before you pick one

The tools count different things, so the cheapest plan on the page is not always the cheapest for your agency.

Seats and projects: Plans are sized by team seats, by projects or sites, or by a monthly allowance. Count the people on your team and the sites you have live in a normal month, then price that.
Whose name is on it: Your own branding and your own domain often sit above the entry plan. If the review should look like part of your service, compare the plan that includes them. What each tool costs an agency sets those prices side by side.
What a client has to do: Ask whether a client needs an account, a password or a browser extension before they can leave a note.
Where the notes go: If your team works in Jira, Asana or Trello, check that the integration is on the plan you would buy. If an AI agent picks the notes up, look for an MCP connection. Every ClickNote plan has one, and BugHerd (every plan), Feedbucket (every plan), Marker.io (every plan) and Userback (Team and up) list one on their pricing pages.

Try ClickNote on a sample site

The live demo is a private sample workspace with a sample client site and notes already on it. We email you the link: no sign-up, and it is deleted 12 hours after you open it. Or start a 14-day trial with no card.

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White-label and domains in one table

BugHerd, Feedbucket, Marker.io, MarkUp.io, Pastel and Userback are trademarks of their owners. ClickNote is not affiliated with any of them. These descriptions are our own and use only what their public pricing pages said when we checked them.