ClickNote and Userback

A Userback alternative with your branding from $19 a month

If you are weighing up Userback for client feedback on websites, this is how it and ClickNote line up on price, seats, sites, branding and domains.

Userback prices checked November 2026 on userback.io/pricing. They may have changed since, so check their page before you decide.

Prices in US dollars per month, on monthly billing. Userback figures are from userback.io/pricing, checked November 2026. ClickNote figures are from our pricing page.
Compared	Userback	ClickNote
Plans, per month	Team $49, Business $119, Business Plus $199	Starter $19, Agency $59, Scale $99
Free plan	2 seats, 2 sites, with feedback viewable for 7 days	No free plan
Team seats	5 (Team), 15 (Business), 25 (Business Plus)	3 (Starter), 10 (Agency), 25 (Scale)
Projects	5 sites (Team), 25 (Business), 50 (Business Plus)	10 (Starter), 50 (Agency), Unlimited (Scale)
Free trial	Not listed on the pricing page	14 days, no card
Your logo and branding	Business and up. Removing the Userback logo from the widget: Business Plus	Your name and logo on every plan. The small “via ClickNote” line comes off on Agency
Your own domain	Custom workspace domain on every plan, the free plan included	Included on Agency and Scale, from $59 a month

In fairness

What Userback does well

Userback has a free plan, with 2 seats and 2 sites, and ClickNote does not. It lists a custom workspace domain on every plan, where ClickNote’s own domain starts on Agency. Its Business plan also lists user surveys, session replays and a feature portal, none of which ClickNote has.

Where ClickNote is not the right fitClickNote sends notifications to Slack, Microsoft Teams, Discord and Google Chat on every plan, and its Agency and Scale plans have an outgoing webhook. It has no built-in integration with Jira, Asana, Trello or Linear: those are reached through the webhook and a tool such as Zapier or Make. It has no browser extension and no video or session recording. Notes also leave ClickNote as JSON, as Markdown, as a Copy for AI agent brief or through the MCP endpoint. If your process depends on a built-in integration with one of those tools, check that first. Userback also covers more than client review: its plans list user surveys, session replays and a feature portal. If you want feedback from the people using a product as well as from clients checking a site, compare those first.

Where ClickNote differs

Your logo from $19, not $119

Userback lists custom branding, which puts your logo, colours and company details on its emails and feedback viewer, on its Business plan at $119 a month. Removing the Userback logo from the widget is on Business Plus at $199. ClickNote puts your name and logo on the widget and emails from Starter at $19, and removes the small “via ClickNote” line on Agency at $59.

Seats and projects at each price

Userback Team is $49 a month for 5 seats and 5 sites, and Business is $119 for 15 seats and 25 sites. ClickNote Starter is $19 for 3 seats and 10 active projects, Agency is $59 for 10 seats and 50 projects, and Scale is $99 for 25 seats with no limit on projects.

Notes a developer can act on

Every ClickNote note carries the CSS selector and XPath, the element’s text and HTML, a screenshot, the device, and where the element lives in the theme: the Shopify section and block, or the WordPress template and the Divi, Elementor, WPBakery or Gutenberg id.

ClickNote and Userback

Questions people ask

Is ClickNote cheaper than Userback?

ClickNote starts at $19 a month for Starter: 3 team seats, 10 active projects. Userback starts at $49 a month for Team: 5 seats, 5 sites. Userback also has a free plan: 2 seats, 2 sites, with feedback viewable for 7 days.

Both are prices in US dollars on monthly billing. Userback’s is from its pricing page, checked November 2026.

Does Userback offer white-label?

Userback’s pricing page lists your own branding from its Business plan, at $119 a month. ClickNote shows your name and logo on the widget and emails on every plan, from $19 a month.

Can I use my own domain with Userback?

Userback’s pricing page lists a custom workspace domain on every plan, the free plan included. With ClickNote your own domain is included on Agency and Scale, from $59 a month.

Do my clients need an account with ClickNote?

No. They open a review link and confirm their email. There is no account to create and no password to remember.

Try ClickNote next to Userback

The live demo is a private sample workspace with a sample client site and notes already on it. We email you the link: no sign-up, and it is deleted 12 hours after you open it. Or start a 14-day trial with no card.

Try the live demo Start free trial

Also compared: BugHerd, Feedbucket, Marker.io, MarkUp.io and Pastel. All of them in one table.

More on choosing: what each tool costs an agency and who each tool suits.

Userback is a trademark of its owner. ClickNote is not affiliated with Userback. This comparison is our own and uses only what their public pricing page said when we checked it.